We use United Postal Service (UPS) for almost all orders. The Shipping charges will be shown on
your order/s before you finalize your order for most items for orders within the Continental US. If you are shipping items to Alaska or Hawaii or any Overseas
Country, we'll contact you with the Shipping Charges,Country fees and Insurance.

For most household sewing, serger, embroidery, knitting machines, shipping is approximately $15 - $35 for  UPS Ground. All accessories less than 70lbs.,  
are calculated in our checkout manager for ground shipping. All heavy merchandise such as industrial machines, stands, household cabinets, etc., are
shipped by UPS on most orders." If your order is more then 70lbs.,we can ship them in separate cartons and split up the freight on each, which will allow
you to receive your order faster the most freight line, just go back to checkout and click (5-7 day ground) apply tab.. Where some freight truck line companies
and vary in cost from $80 and up, depending on where your order will be landing. Most freight lines charge a $80-$96 fee to ship to a residential address.
Assembled Stands and household cabinets take about 3 weeks to get to your door step through freight line services. Call us today on our Saia Freight Line
service we Now offer,we can have your item picked up and delivered to your home or business on a pallet at their freight cost,depending on the weight of the
item(s).

Overnight or 3 day mail shipping can be arranged if we have the item in stock. All or any additional cost to ship merchandise quicker, would be the
responsibility of the customer.

Some items are shipped to your store or home directly from the manufacturer such as (Koala Cabinets),(Hi-Steam Equipment). These items may have their
own rates for shipping and may slightly take longer to get to you.




Large Item Shopping (freight line delivery)

1. Sewing Stands, Cutting Tables, Cabinets and Industrial Sewing Machines are shipped either by via truck line, or UPS or Saia, depending on your
selection. Someone needs to be at home to receive and sign for the product/s when delivery takes place. Most truck lines will call you to arrange date for
delivery.

2. Provide as many phone numbers as possible to ensure that the shipping company can contact you and let you know what time and date your product/s
will be delivered. You also can use your Tracking Number to track your order(s).

3. The delivery driver is not responsible for bringing the product inside your home, up or down any stairs or into any particular room. Their responsibility is to
deliver the product/s to the delivery address and unload the product/s from their trailer. The driver's responsibility does vary from state to state. It is always a
good idea to have someone there to help you unload your product/s.

4. Always inspect your shipment BEFORE signing for it, only if it is possible by Shipping company and delivery man. It is best to completely remove your
shipment from its containers regardless of the condition of the box. Inspect it thoroughly, assemble the product (if possible), and if it is damaged make a
note of the damage on the delivery receipt or repackage and decline delivery. When you sign the delivery receipt, it is a legal contract that states that you
accepted the product in the condition that it was delivered. If opening or assembling is not possible at the time delivery is received, it is best to indicate
"possible concealed damage" regardless of the condition of the box/es. This is important because once you have signed for your shipment it is your
responsibility if it is damaged.

5. Save your box/es and all packaging materials until you are fully satisfied that your product/s and all accessories are satisfactory. A good practice is to
compact the box/es and put them in your garage, attic or storage room. Attempting a return to the manufacturer for repair/replacement is nearly impossible
without the proper box/es.

6. Inserts for home sewing cabinets are usually shipped out via UPS or Fed-Ex, and customarily do not arrive at the same time as your cabinet product/s.
Delivery on home machinery inserts can take up to a few additional weeks to provide for the time it takes to create your insert to fit your machine/s.

7. Replacement of damaged product/s will occur when funds are received from the shipping company after the claim/s have been filed properly. Normal
claim time is 4 to 6 weeks from the date claim/s were made.

Special Orders

It is impossible to list all parts and items that we have for retail on this website. We have many more parts and items for retail and are delighted to special
order anything that you or your friends may need. Please feel free to email us or give us a call, 24/7.


Pricing & Matching Prices

We go out to give you the very best possible prices on everything that we retail. If you find an Identical item that is in stock at another store with a lower price,
we'll do our best to match pricing. Price matches are valid only once BEFORE you place your order/s. We can not change prices after the order is placed.
When comparing prices with others, the final prices including shipping, taxes and any other fees are taken into consideration.
Shipping