| How To Order From This Website There are several ways to order from Dr. Dane's Sewing Machine Hospital To order,simply press the "ADD TO CART" button on the products on our site, is the quickest and best way and save 20% handling fee. If you prefer to give your credit card information over the phone,call us at 1-800-939-9956, (985)-893-0050 or (504)-443-3670 Monday through Friday 9:A.M.-5:00 P.M. (central standard time) We also accept payments by credit card, pay pal, or money order. If paying with money order your product/s will be shipped when payment is received. All of your payment information is taken through our secure Yahoo server. If you wish to order products from Dr. Dane's Sewing Machine Hospital,Simply click on the email icon at the bottom of this page When E-Mailing: Please Include your: Name and Phone number so that one of our staff can get back with you to complete your order Please Include the following when ordering: Name Address (where product will be shipped) City, State, Zip Credit Card Information (not to be sent in E-Mail) Brand of Item you are purchasing Item # Quantity Due to the high volume of email's,and telephone calls,all calls are returned in the order received. Once order is filled we will give you the total price of your order. Remember shipping cost are separate from your order. (See SHIPPING for details). *Please make Note that "UPS, Fed-EX or Any Freight Line does NOT ship to PO Boxes ! COVID-19 Pandemic *With the recent announcement from the Governor of Louisiana to close all non-essential business in the state of Louisiana,we will be closing our warehouse and sending all employees home. Those that are able to work from home will continue to do so. Ensuring the well-being of our employees continues to be our top priority and we will follow the direction from state and federal government until it is determined safe for employees to return. During this closure of our warehouse we will continue to accept orders, Staff is not available to answer phone calls made to customer service. Customer service representatives will be responding to email's in 72 hours. Due to the amount of people sewing face masks,and a large portion of the country being at home,we are receiving thousands of orders 24/7. We are working diligently to ship every order out as fast as we can. The email address for Service is on our website. Events are fluid and we will continue to adjust as circumstances change.*Due to the large increase of orders that we've received due to the COVID-19 Pandemic,in stock items now normally ship within 8-20 days,no cancellations,and is processed in our automated system,and in:(UPS ground shipping and handling).Out of Stock normally ship 4-6 weeks,depending on the distributor(s),operational hour(s), and Staff. Once an order has been processed, shipped,you cannot make any changes or cancel the order to it: Since it's no longer in our warehouse. All US packages are shipped UPS ground.*If you place an order after 3:00 P.M. Central Standard Time on Friday,the order can be filled by us,but will not begin processing for shipment until the following Monday. Everyone at Dr. Dane's Sewing Machine Hospital is healthy,working and extremely busy. Events are fluid and we will continue to adjust as circumstances change. Thank you for your understanding,and for your patience during this time,and we hope you and your families stay safe and healthy during this uncertain time. Be well and safe,CEO Thank You for shopping at: Dr. Dane's Sewing Machine Hospital We Appreciate Your Business,Your Patience and You reading our terms of legal Policies |
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